Shipping policy

Spiva Cooking Shipping Policy

At Spiva Cooking, we’re committed to delivering the freshest spices and blends straight to your door as quickly and affordably as possible. Below is everything you need to know about our shipping process.

Processing Times

  • Order Processing: Orders are typically processed and shipped within 1 business day.
  • Business Hours: Orders placed after 3 PM PST, on weekends, or during holidays will begin processing the next business day.

Shipping Methods and Rates

  • Standard Shipping (3-7 business days): Standard shipping rates apply or free on orders over $60
  • Expedited Shipping (2-3 business days): Calculated at checkout.
  • International Shipping: Available to select countries. Rates and delivery times will be calculated at checkout.

Note: Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

Free Shipping

  • We offer free standard shipping on all domestic orders over $60.
  • No coupon code is necessary—eligible orders will automatically receive free shipping at checkout.

Local Pickup (Optional)

For customers near Bremerton, Washington, we offer a local pickup option at no cost. You’ll receive an email notification when your order is ready for pickup.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. You can use this to follow your package’s journey right to your doorstep.

Damaged or Lost Packages

We take great care in packaging your spices, but if your order arrives damaged or doesn’t arrive at all, please contact us at [Your Email Address] within 7 days of the expected delivery date. We’ll work with you to resolve the issue as quickly as possible.

International Orders

  • Customers are responsible for any customs fees, taxes, or duties that may apply to international shipments.
  • Delivery times for international orders vary depending on the destination country.

Contact Us

If you have any questions or concerns about your shipment, please don’t hesitate to reach out to us at flavorsupport@spivacooking.com. We’re here to help!